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The Global Deal Flagship Report 2024

The Global Deal is a multi-stakeholder partnership of governments, businesses and employers’ organisations, trade unions, civil society and other organisations for the promotion of social dialogue and sound industrial relations as effective means for achieving decent work.

The Global Deal enables knowledge sharing, facilitates policy discussions, strengthens the capacity of partners to engage in dialogue, and produces evidence-based research. As a unique action-oriented platform, the Global Deal also accelerates positive change by encouraging partners to make voluntary commitments to advance social dialogue.

This website has been created to present the 2024 Global Deal Flagship Report, Shaping Transitions to Decent Work: Social Dialogue for a Better Future. The report provides an overview of how Global Deal partners are promoting and strengthening social dialogue via their commitments and actions. 

Through the exposition of 14 case studies describing the experiences of partners, classified under five key themes, the report examines the importance of inclusive social dialogue in addressing global labour market challenges. Moreover, it draws key lessons from each of the cases that can serve as an inspiration for others.

You can navigate to a theme and the case studies that belong to it by clicking the links below, or scroll down the page to browse all.

Download full report 3.2mb PDF
blue technoloigcal lines

Social Dialogue for the Safe Adoption of AI in Workplaces

As labour markets undergo important transitions, fostering effective social dialogue is essential to address the challenges and opportunities presented by AI, ensuring that the benefits are shared, and potential risks mitigated.

Social Dialogue for the Safe, Responsible and Ethical Adoption of Artificial Intelligence (AI) in Workplaces 01

Social Dialogue for the Safe Adoption of Artificial Intelligence (AI) in Workplaces

The U.S. Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence underlines the importance of involving various stakeholders in developing and implementing AI policies to ensure they are fair, transparent and beneficial to all. To mitigate AI’s potential harms to employees’ well-being and maximise its potential benefits, consultation of various stakeholders, including social partners is key. They play a crucial role in adopting and implementing new policies, legislation and guidelines to close legal and policy gaps that are needed for a safe, responsible and ethical adoption of AI in the workplace.

Social dialogue to agree on a common approach: The European Social Partners Framework Agreement on Digitalisation 02

The European Social Partners Framework Agreement on Digitalisation

The European Social Partners Framework Agreement on Digitalisation was concluded between the European Trade Union Confederation (ETUC), BusinessEurope, SGI Europe (as CEEP - European Centre of Employers and Enterprises providing Public Services) and SMEunited in June 2020. It provides an action-oriented framework to encourage, guide and assist employers, workers and their representatives to support the introduction of digital technology in the world of work taking a human-centred approach and tailoring it to national contexts and to specific industries.

Responsible adoption of artificial intelligence through collective bargaining agreements 03

Adoption of artificial intelligence through collective bargaining agreements

The Public Services International (PSI) Digital Bargaining Hub and the UNI Global Union Database of AI and Algorithmic Management in Collective Bargaining Agreements provide valuable resources for workers’ organisations to regulate the adoption of AI in workplaces. The PSI database structures clauses found in collective bargaining agreements around eight themes, including one on “Digital tools, artificial intelligence, and algorithms’’ further divided into four sub-themes. The UNI database focuses on AI and algorithmic management more specifically and categorises 23 collective agreements from various sectors and countries around eight topics.

workers in solar panel

Social Dialogue for a Just Transition

As part of climate change mitigation and adaptation policies, social partners should accompany labour market transformations by facilitating and managing the reallocation of labour as well as adapting to rising temperatures and extreme weather events.

Supporting a just transition through upskilling and reskilling initiatives in Austria 04

Supporting a just transition through upskilling and reskilling initiatives in Austria

Published in January 2023, the Austrian Just Transition Action Plan on Training and Reskilling recognises the key role of upskilling and reskilling to prepare workers for a green transition. The Just Transition Action Plan adopts a holistic approach, assessing needs to adapt education, including technical and vocational education, adapting occupational profiles, training teachers, supporting training institutions, and providing incentives to improve access to training, notably through the Green Jobs Fund.

Supporting the phasing-out of coal-fired power plants in Chile 05

Supporting the phasing-out of coal-fired power plants in Chile

In Chile, the phasing out of coal-fired power plants led to the creation of new jobs, but also resulted in the loss of existing ones. The need for employment-focused measures to support labour market transformations was recognised, including reskilling and upskilling programmes, support for entrepreneurs, early retirement options, employment insurance and job creation in green sectors. At the national level, the Office for a Socio-ecological Just Transition was established is responsible for designing the National Strategy for a Socio-ecological Just Transition. A panel of experts, which includes social partners, supports the elaboration of the strategy. At the regional level, social partners have been involved in the design and implementation of Environmental and Social Recovery Plans.

The Presidential Climate Commission (PCC) in South Africa 06

The Presidential Climate Commission (PCC) in South Africa

As an independent, statutory, multistakeholder body whose mission is to promote social partnerships by engaging with various stakeholders for a just transition, the Presidential Climate Commission (PCC) in South Africa provides evidence-based information to support decision-making, build consensus to enable policy and action for a just transition, and advise on means of implementation, including finance, capacity and technology. One of the first tasks of the PCC was to design a just transition framework for South Africa, which was adopted in 2022.

two workers push chariot

Social Dialogue to Transition to Formality

Over two billion people worldwide or around 58% of the global workforce are employed in the informal economy, often with poor working conditions. Establishing technical working groups that include social partners is crucial to design inclusive strategies that promote transition to formality.

Social dialogue to support the drafting of holistic strategies on transition to the formal economy in Costa Rica 07

Social dialogue to support the transition to the formal economy in Costa Rica

Building on a 2016 tripartite agreement on the implementation of Recommendation No. 204, the Ministry of Labour and Social Security (MoLSS/MTSS) in Costa Rica established a tripartite Building on a 2016 tripartite agreement on the implementation of ILO Recommendation No. 204 on Transition from the Informal to the Formal Economy, four Tripartite Technical Commissions were created in Costa Rica to support the drafting of the four pillars of the National Strategy for the Transition to the Formal Economy. The strategy adopts a holistic approach and pays special attention to the needs of vulnerable groups of workers, such as women, youth, migrant workers, and persons with disabilities. Social partners shaped several achievements under the strategy, including the upscaling of the National Employment Programme (PRONAE 4x4), the design of new social protection schemes, and the support for the formalisation of enterprises.

Giving informal workers a voice: supporting access of informal workers to freedom of association and collective bargaining 08

Giving informal workers a voice

Women in Informal Employment: Globalizing and Organizing (WIEGO) is a global network focused on empowering the working poor, especially women, in the informal economy to secure their livelihoods. WIEGO’s work underlines the range of strategies available to give informal street vendors a voice. In Brazil, WIEGO has shown how Vending Permanent Commissions (CPAs), at the municipal level and later a city-wide forum, did support street vendors to organise. In Zimbabwe, WIEGO has portrayed the struggle of the Zimbabwe Chamber of Informal Economy Association (ZCIEA) to be recognised as a representative of workers in the informal economy through the signing of 19 MoUs with local authorities.

Social Dialogue to Improve Working Conditions

Social Dialogue to Improve Working Conditions

Workers worldwide continue to be exposed to risks related to physical safety, chemicals and hazardous substances as well as to biological, ergonomic and psychosocial hazards. Social partners can shape working conditions through the negotiation of collective agreements at sectoral or firm-level.

For economically and socially responsible games – The Paris 2024 Social Charter 09

The Paris 2024 Social Charter

On 19 June 2018, social partners in France signed the Paris 2024 Social Charter to ensure the Olympic and Paralympic Games would have a lasting social and economic impact. Although the Social Charter is not legally binding, it represents a political commitment to prioritise human and sustainable development, with special attention to disadvantaged geographical areas and vulnerable groups in the labour market. A committee, comprising workers’ and employers’ organisations, was established to oversee the implementation of the Social Charter. The Charter emphasises the need to promote decent work, support skills anticipation and development, and strengthen safety and health at work, as well as labour standards.

Improving working conditions and competitiveness in the export garment sector in Indonesia 10

Improving conditions in the export garment sector in Indonesia

Workers in the garment industry face challenging working conditions around the world. In Indonesia, bipartite workplace and occupational safety and health (OSH) committees play a key role in promoting social dialogue at enterprise level, identifying risks and establishing preventive measures to protect workers. Indonesia has taken an important step forward by requiring enterprises to establish sexual harassment task forces under the existing workplace committees, thus contributing to better protect women workers, who represent the large majority in the export garment industry.

Improving occupational safety and health in the construction sector in Tunisia through the conclusion of a sectoral agreement  11

Improving occupational safety and health in the construction sector in Tunisia

In May 2023, sectoral affiliates of the employers' federation UTICA—the Union Tunisienne de l’Industrie, du Commerce et de l’Artisanat and the workers' federation UGTT— the Fédération Nationale des Entreprises de Bâtiment et des Travaux Publics (FNEBTP) and the Fédération Générale du Bâtiment et du Bois (FGBB) — signed a sectoral agreement to improve working conditions and productivity in the construction sector. Social partners agreed on five pillars focusing on structural and operational aspects. Further, to implement the agreement, social partners supported several awareness-raising activities, with a focus on occupational safety and health.

Social Dialogue for Fair and Effective Labour Migration Governance

Social Dialogue for Fair and Effective Labour Migration Governance

To harness the benefits of labour migration for countries of origin, countries of destination and migrant workers themselves, several challenges need to be addressed with social partners playing a key role.

Social dialogue for fair and effective labour migration governance in Cambodia 12

Social dialogue for fair and effective labour migration governance in Cambodia

The Labour Migration Policy (LMP) in Cambodia exemplifies successful social partner involvement in drafting an evidence-based, tripartite-informed policy that focuses on protecting nationals migrating abroad for work-related reasons. Recognising that labour migration contributes to inclusive and sustainable economic growth, poverty alleviation, and improved livelihoods, the Government of the Kingdom of Cambodia is currently upgrading its labour migration policy in collaboration with tripartite-plus partners (tripartite partners and civil society actors) to a national policy.

Successful cross-border trade union cooperation to protect migrant workers’ rights in Somalia and Ethiopia 13

Cross-border union cooperation to protect migrant workers’ in Somalia and Ethiopia

The importance of trade union action to protect migrant workers’ rights has been forcefully recognised by major regional trade union confederations, which convened in May 2023, to update a memorandum of understanding from 2018. Through cross-border cooperation, social partners can significantly contribute to protecting migrant workers’ rights. The agreement signed between the Federation of Somali Trade Unions (FESTU) and the Confederation of Ethiopian Trade Unions (CETU) in 2023 is a powerful example of such cooperation. It foresees, amongst others, joint campaigns to combat prejudices and highlight the contributions of migrant workers, raise concerns in national tripartite labour committees, and encourage inclusion of migrant workers in collective bargaining.

Protecting the labour rights of all workers, including migrant workers, in Sweden 14

Protecting the labour rights of all workers, including migrant workers, in Sweden

Ensuring the protection of all workers, including migrant workers, is crucial. Without this protection, there is a risk of deteriorating working conditions and wages, which leads to unfair competition and market distortion. Several trade unions in Sweden, some in cooperation with employers’ organisations, implement projects, either independently or with funding from the Ministry of Labour, to protect vulnerable groups of workers. They have been focusing on sectors where risks for labour rights abuses are high and where there is a large proportion of migrant workers, such as the construction sector and cleaning industry.

Global Deal commitments received as of October 2022
Global Deal partnerAll partner typesCategory(ies) of commitment
ACT on Living WagesOther stakeholderPartnerships, Knowledge sharing and capacity building
ADAPTOther stakeholderKnowledge sharing and capacity building
AirbusBusinessCorporate practice, Knowledge sharing and capacity building
ArgentinaGovernmentPolicy development, Knowledge sharing and capacity building
AXABusinessCorporate practice
AxfoodBusinessCorporate practice
AxfoodBusinessKnowledge sharing and capacity building, Partnerships
Banana LinkOther stakeholderKnowledge sharing and capacity building, Advocacy
BangladeshGovernmentPolicy development, Partnerships
BelgiumGovernmentPolicy development
BelgiumGovernmentAdvocacy, Partnerships
BNP ParibasBusinessCorporate practice, Partnerships
Building and Wood Workers’ International (BWI)Trade unionKnowledge sharing and capacity building, Partnerships
Business Confederation of Macedonia (BCM)BusinessPartnerships, Advocacy
CambodiaGovernmentPolicy development
CanadaGovernmentPolicy development
CanadaGovernmentPolicy development, Knowledge sharing and capacity building
CanadaGovernmentPolicy development, Knowledge sharing and capacity building
CanadaGovernmentPolicy development
CanadaGovernmentKnowledge sharing and capacity building
ChileGovernmentPolicy development
City of SuresnesSub-national governmentKnowledge sharing and capacity building, Advocacy
City of SuresnesSub-national governmentKnowledge sharing and capacity building
City of SuresnesSub-national governmentPolicy development
City of SuresnesSub-national governmentPolicy development
City of SuresnesSub-national governmentPolicy development
City of SuresnesSub-national governmentPolicy development
ColombiaGovernmentKnowledge sharing and capacity building, Partnerships
Comisiones Obreras (CCOO)Trade unionAdvocacy
Comisiones Obreras (CCOO)Trade unionAdvocacy
Comisiones Obreras (CCOO)Trade unionAdvocacy
Comisiones Obreras (CCOO)Trade unionKnowledge sharing and capacity building
ENGIEBusinessPartnerships
EntnestBusinessKnowledge sharing and capacity building
EssityBusinessAdvocacy, Knowledge sharing and capacity building
EssityBusinessCorporate practice
Ethical Trading Initiative (ETI)Other stakeholderKnowledge sharing and capacity building, Partnerships
Ethical Trading Initiative (ETI) SwedenOther stakeholderPartnerships, Knowledge sharing and capacity building
EthiopiaGovernmentPolicy development, Knowledge sharing and capacity building
European Trade Union Confederation (ETUC)Trade unionPartnerships, Knowledge sharing and capacity building
EuropêcheEmployers' organisationAdvocacy
EuropêcheEmployers' organisationPolicy development
EuropêcheEmployers' organisationPolicy development
EuropêcheEmployers' organisationPolicy development
Fair Wear Foundation (FWF)Other stakeholderKnowledge sharing and capacity building, Partnerships
Fair Work ConventionOther stakeholderAdvocacy, Partnerships
Fairtrade InternationalOther stakeholderAdvocacy, Partnerships
Fédération CFE-CGC EnergiesTrade unionPartnerships, Advocacy
Federation of Somali Trade Unions (FESTU)Trade unionAdvocacy
FranceGovernmentKnowledge sharing and capacity building, Partnerships
General Federation of Labour in Israel (Histadrut)Trade unionAdvocacy, Knowledge sharing and capacity building
General Union of Workers of Spain (UGT)Trade unionAdvocacy
Global Reporting Initiative (GRI)Other stakeholderPartnerships, Knowledge sharing and capacity building
H&M GroupBusinessCorporate practice, Partnerships
Ibero-American Social Security Organization (OISS)International organisationKnowledge sharing and capacity building, Advocacy
ICA GroupBusinessCorporate practice
Icelandic Confederation of Labour (ASÍ)Trade unionAdvocacy
IndonesiaGovernmentPolicy development
Industrial and Metal Workers Union (IF Metall)Trade unionPartnerships, Advocacy
IndustriAll European Trade UnionTrade unionAdvocacy, Knowledge sharing and capacity building
Ingka Group (IKEA)BusinessCorporate practice, Knowledge sharing and capacity building
International Federation of Musicians (FIM)Trade unionAdvocacy, Knowledge development and research
International Trade Centre (ITC)International organisationKnowledge sharing and capacity building, Partnerships
International Transport Workers’ Federation (ITF)Trade unionAdvocacy, Knowledge development and research
International Transport Workers’ Federation (ITF)Trade unionPartnerships
International Transport Workers’ Federation (ITF)Trade unionPartnerships, Knowledge development and research
IsraelGovernmentKnowledge sharing and capacity building, Partnerships
ItalyGovernmentPolicy development
KeringBusinessCorporate practice, Partnerships
KorianBusinessCorporate practice, Partnerships
L’OréalBusinessCorporate practice
L’OréalBusinessCorporate practice
LindexBusinessCorporate practice
Manufacturers Association of IsraelEmployers' organisationPartnerships, Knowledge sharing and capacity building
National Union of Autonomous Trade Unions (UNSA)Trade unionKnowledge sharing and capacity building, Knowledge development and research
National Union of Autonomous Trade Unions (UNSA)Trade unionAdvocacy
National Union of Autonomous Trade Unions (UNSA)Trade unionPartnerships
NetherlandsGovernmentPartnerships, Policy development
NetherlandsGovernmentPartnerships, Policy development
NetherlandsGovernmentPartnerships, Knowledge sharing and capacity building
Netherlands Trade Union Confederation (FNV)Trade unionPartnerships
Netherlands Trade Union Confederation (FNV)Trade unionPartnerships
Netherlands Trade Union Confederation (FNV)Trade unionPartnerships, Knowledge sharing and capacity building
NewbridgesBusinessKnowledge sharing and capacity building
Nordic INTrade unionAdvocacy, Knowledge sharing and capacity building
North MacedoniaGovernmentPolicy development, Knowledge sharing and capacity building
Olof Palme International Center (OPC)Other stakeholderKnowledge sharing and capacity building
Oxfam InternationalOther stakeholderAdvocacy, Partnerships
Oxfam InternationalOther stakeholderAdvocacy, Knowledge development and research
Oxfam InternationalOther stakeholderKnowledge sharing and capacity building, Partnerships
People 1st InternationalBusinessKnowledge sharing and capacity building
Pernod RicardBusinessCorporate practice
Pernod RicardBusinessCorporate practice
Pernod RicardBusinessCorporate practice
Pernod RicardBusinessCorporate practice
Pernod RicardBusinessCorporate practice, Knowledge sharing and capacity building
Pernod RicardBusinessAdvocacy
Public Services International (PSI)Trade unionKnowledge sharing and capacity building
Public Services International (PSI)Trade unionKnowledge sharing and capacity building, Advocacy
Public Services International (PSI)Trade unionKnowledge sharing and capacity building
QuizRRBusinessKnowledge sharing and capacity building, Partnerships
Regional Council of Ile-de-FranceSub-national governmentKnowledge sharing and capacity building, Policy development
Saint GobainBusinessCorporate practice, Knowledge sharing and capacity building
ScaniaBusinessCorporate practice
Schneider ElectricBusinessKnowledge development and research, Corporate practice
Scotland (United Kingdom)GovernmentPolicy development
Social Economic Council (SER) of CuraçaoOther stakeholderAdvocacy
Société GénéraleBusinessCorporate practice, Partnerships
SodexoBusinessKnowledge development and research
South AfricaGovernmentKnowledge sharing and capacity building
SpainGovernmentPolicy development
SpainGovernmentPolicy development
SpainGovernmentPolicy development
SpainGovernmentPartnerships, Advocacy
StellantisBusinessCorporate practice, Partnerships
SUEZBusinessCorporate practice, Partnerships
SUEZBusinessCorporate practice, Partnerships
SwedenGovernmentPartnerships
SwedenGovernmentKnowledge sharing and capacity building
SwedenGovernmentPolicy development
Swedish Association of Graduate EngineersTrade unionKnowledge sharing and capacity building
Swedish Commercial Employees’ Union (Handels)Trade unionPartnerships, Advocacy
Swedish Confederation of Professional Associations (SACO)Trade unionPartnerships, Advocacy
Swedish Confederation of Professional Employees (TCO)Trade unionPartnerships, Advocacy
Swedish Trade Union Confederation (LO)Trade unionKnowledge sharing and capacity building, Advocacy
Swedish Union of Forestry, Wood and Graphical Workers (GS)Trade unionAdvocacy, Partnerships
SystembolagetBusinessCorporate practice, Partnerships
Trade Union Advisory Committee to the OECD (TUAC)Trade unionAdvocacy, Knowledge sharing and capacity building
TransdevBusinessCorporate practice
UNI Global UnionTrade unionPartnerships
Union to UnionOther stakeholderPartnerships, Knowledge sharing and capacity building
UnionenTrade unionPartnerships, Knowledge sharing and capacity building
United Nations Global Compact (UNGC)International organisationPartnerships, Knowledge sharing and capacity building
United StatesGovernmentPolicy development, Partnerships
UruguayGovernmentKnowledge sharing and capacity building
UruguayGovernmentKnowledge sharing and capacity building, Policy development
UruguayGovernmentKnowledge sharing and capacity building, Policy development
VeoliaBusinessCorporate practice, Partnerships
VINCIBusinessCorporate practice, Partnerships
Women in Informal Employment: Globalizing and Organizing (WIEGO)Other stakeholderKnowledge sharing and capacity building, Advocacy

The Global Deal is a multi-stakeholder initiative for social dialogue and inclusive growth - a partnership of governments, businesses and employers' organisations, trade unions, civil society and other organisations.

To find out more, including how you can get involved, visit the Global Deal corporate website.