The Global Deal Flagship Report 2024
The Global Deal is a multi-stakeholder partnership of governments, businesses and employers’ organisations, trade unions, civil society and other organisations for the promotion of social dialogue and sound industrial relations as effective means for achieving decent work.
The Global Deal enables knowledge sharing, facilitates policy discussions, strengthens the capacity of partners to engage in dialogue, and produces evidence-based research. As a unique action-oriented platform, the Global Deal also accelerates positive change by encouraging partners to make voluntary commitments to advance social dialogue.
This website has been created to present the 2024 Global Deal Flagship Report, Shaping Transitions to Decent Work: Social Dialogue for a Better Future. The report provides an overview of how Global Deal partners are promoting and strengthening social dialogue via their commitments and actions.
Through the exposition of 14 case studies describing the experiences of partners, classified under five key themes, the report examines the importance of inclusive social dialogue in addressing global labour market challenges. Moreover, it draws key lessons from each of the cases that can serve as an inspiration for others.
You can navigate to a theme and the case studies that belong to it by clicking the links below, or scroll down the page to browse all.
Social Dialogue for the Safe Adoption of AI in Workplaces
As labour markets undergo important transitions, fostering effective social dialogue is essential to address the challenges and opportunities presented by AI, ensuring that the benefits are shared, and potential risks mitigated.
Social Dialogue for the Safe Adoption of Artificial Intelligence (AI) in Workplaces
The U.S. Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence underlines the importance of involving various stakeholders in developing and implementing AI policies to ensure they are fair, transparent and beneficial to all. To mitigate AI’s potential harms to employees’ well-being and maximise its potential benefits, consultation of various stakeholders, including social partners is key. They play a crucial role in adopting and implementing new policies, legislation and guidelines to close legal and policy gaps that are needed for a safe, responsible and ethical adoption of AI in the workplace.
The European Social Partners Framework Agreement on Digitalisation
The European Social Partners Framework Agreement on Digitalisation was concluded between the European Trade Union Confederation (ETUC), BusinessEurope, SGI Europe (as CEEP - European Centre of Employers and Enterprises providing Public Services) and SMEunited in June 2020. It provides an action-oriented framework to encourage, guide and assist employers, workers and their representatives to support the introduction of digital technology in the world of work taking a human-centred approach and tailoring it to national contexts and to specific industries.
Adoption of artificial intelligence through collective bargaining agreements
The Public Services International (PSI) Digital Bargaining Hub and the UNI Global Union Database of AI and Algorithmic Management in Collective Bargaining Agreements provide valuable resources for workers’ organisations to regulate the adoption of AI in workplaces. The PSI database structures clauses found in collective bargaining agreements around eight themes, including one on “Digital tools, artificial intelligence, and algorithms’’ further divided into four sub-themes. The UNI database focuses on AI and algorithmic management more specifically and categorises 23 collective agreements from various sectors and countries around eight topics.
Social Dialogue for a Just Transition
As part of climate change mitigation and adaptation policies, social partners should accompany labour market transformations by facilitating and managing the reallocation of labour as well as adapting to rising temperatures and extreme weather events.
Supporting a just transition through upskilling and reskilling initiatives in Austria
Published in January 2023, the Austrian Just Transition Action Plan on Training and Reskilling recognises the key role of upskilling and reskilling to prepare workers for a green transition. The Just Transition Action Plan adopts a holistic approach, assessing needs to adapt education, including technical and vocational education, adapting occupational profiles, training teachers, supporting training institutions, and providing incentives to improve access to training, notably through the Green Jobs Fund.
Supporting the phasing-out of coal-fired power plants in Chile
In Chile, the phasing out of coal-fired power plants led to the creation of new jobs, but also resulted in the loss of existing ones. The need for employment-focused measures to support labour market transformations was recognised, including reskilling and upskilling programmes, support for entrepreneurs, early retirement options, employment insurance and job creation in green sectors. At the national level, the Office for a Socio-ecological Just Transition was established is responsible for designing the National Strategy for a Socio-ecological Just Transition. A panel of experts, which includes social partners, supports the elaboration of the strategy. At the regional level, social partners have been involved in the design and implementation of Environmental and Social Recovery Plans.
The Presidential Climate Commission (PCC) in South Africa
As an independent, statutory, multistakeholder body whose mission is to promote social partnerships by engaging with various stakeholders for a just transition, the Presidential Climate Commission (PCC) in South Africa provides evidence-based information to support decision-making, build consensus to enable policy and action for a just transition, and advise on means of implementation, including finance, capacity and technology. One of the first tasks of the PCC was to design a just transition framework for South Africa, which was adopted in 2022.
Social Dialogue to Transition to Formality
Over two billion people worldwide or around 58% of the global workforce are employed in the informal economy, often with poor working conditions. Establishing technical working groups that include social partners is crucial to design inclusive strategies that promote transition to formality.
Social dialogue to support the transition to the formal economy in Costa Rica
Building on a 2016 tripartite agreement on the implementation of Recommendation No. 204, the Ministry of Labour and Social Security (MoLSS/MTSS) in Costa Rica established a tripartite Building on a 2016 tripartite agreement on the implementation of ILO Recommendation No. 204 on Transition from the Informal to the Formal Economy, four Tripartite Technical Commissions were created in Costa Rica to support the drafting of the four pillars of the National Strategy for the Transition to the Formal Economy. The strategy adopts a holistic approach and pays special attention to the needs of vulnerable groups of workers, such as women, youth, migrant workers, and persons with disabilities. Social partners shaped several achievements under the strategy, including the upscaling of the National Employment Programme (PRONAE 4x4), the design of new social protection schemes, and the support for the formalisation of enterprises.
Giving informal workers a voice
Women in Informal Employment: Globalizing and Organizing (WIEGO) is a global network focused on empowering the working poor, especially women, in the informal economy to secure their livelihoods. WIEGO’s work underlines the range of strategies available to give informal street vendors a voice. In Brazil, WIEGO has shown how Vending Permanent Commissions (CPAs), at the municipal level and later a city-wide forum, did support street vendors to organise. In Zimbabwe, WIEGO has portrayed the struggle of the Zimbabwe Chamber of Informal Economy Association (ZCIEA) to be recognised as a representative of workers in the informal economy through the signing of 19 MoUs with local authorities.
Social Dialogue to Improve Working Conditions
Workers worldwide continue to be exposed to risks related to physical safety, chemicals and hazardous substances as well as to biological, ergonomic and psychosocial hazards. Social partners can shape working conditions through the negotiation of collective agreements at sectoral or firm-level.
The Paris 2024 Social Charter
On 19 June 2018, social partners in France signed the Paris 2024 Social Charter to ensure the Olympic and Paralympic Games would have a lasting social and economic impact. Although the Social Charter is not legally binding, it represents a political commitment to prioritise human and sustainable development, with special attention to disadvantaged geographical areas and vulnerable groups in the labour market. A committee, comprising workers’ and employers’ organisations, was established to oversee the implementation of the Social Charter. The Charter emphasises the need to promote decent work, support skills anticipation and development, and strengthen safety and health at work, as well as labour standards.
Improving conditions in the export garment sector in Indonesia
Workers in the garment industry face challenging working conditions around the world. In Indonesia, bipartite workplace and occupational safety and health (OSH) committees play a key role in promoting social dialogue at enterprise level, identifying risks and establishing preventive measures to protect workers. Indonesia has taken an important step forward by requiring enterprises to establish sexual harassment task forces under the existing workplace committees, thus contributing to better protect women workers, who represent the large majority in the export garment industry.
Improving occupational safety and health in the construction sector in Tunisia
In May 2023, sectoral affiliates of the employers' federation UTICA—the Union Tunisienne de l’Industrie, du Commerce et de l’Artisanat and the workers' federation UGTT— the Fédération Nationale des Entreprises de Bâtiment et des Travaux Publics (FNEBTP) and the Fédération Générale du Bâtiment et du Bois (FGBB) — signed a sectoral agreement to improve working conditions and productivity in the construction sector. Social partners agreed on five pillars focusing on structural and operational aspects. Further, to implement the agreement, social partners supported several awareness-raising activities, with a focus on occupational safety and health.
Social Dialogue for Fair and Effective Labour Migration Governance
To harness the benefits of labour migration for countries of origin, countries of destination and migrant workers themselves, several challenges need to be addressed with social partners playing a key role.
Social dialogue for fair and effective labour migration governance in Cambodia
The Labour Migration Policy (LMP) in Cambodia exemplifies successful social partner involvement in drafting an evidence-based, tripartite-informed policy that focuses on protecting nationals migrating abroad for work-related reasons. Recognising that labour migration contributes to inclusive and sustainable economic growth, poverty alleviation, and improved livelihoods, the Government of the Kingdom of Cambodia is currently upgrading its labour migration policy in collaboration with tripartite-plus partners (tripartite partners and civil society actors) to a national policy.
Cross-border union cooperation to protect migrant workers’ in Somalia and Ethiopia
The importance of trade union action to protect migrant workers’ rights has been forcefully recognised by major regional trade union confederations, which convened in May 2023, to update a memorandum of understanding from 2018. Through cross-border cooperation, social partners can significantly contribute to protecting migrant workers’ rights. The agreement signed between the Federation of Somali Trade Unions (FESTU) and the Confederation of Ethiopian Trade Unions (CETU) in 2023 is a powerful example of such cooperation. It foresees, amongst others, joint campaigns to combat prejudices and highlight the contributions of migrant workers, raise concerns in national tripartite labour committees, and encourage inclusion of migrant workers in collective bargaining.
Protecting the labour rights of all workers, including migrant workers, in Sweden
Ensuring the protection of all workers, including migrant workers, is crucial. Without this protection, there is a risk of deteriorating working conditions and wages, which leads to unfair competition and market distortion. Several trade unions in Sweden, some in cooperation with employers’ organisations, implement projects, either independently or with funding from the Ministry of Labour, to protect vulnerable groups of workers. They have been focusing on sectors where risks for labour rights abuses are high and where there is a large proportion of migrant workers, such as the construction sector and cleaning industry.
Global Deal partner | All partner types | Category(ies) of commitment | |
---|---|---|---|
ACT on Living Wages | Other stakeholder | Partnerships, Knowledge sharing and capacity building | |
ADAPT | Other stakeholder | Knowledge sharing and capacity building | |
Airbus | Business | Corporate practice, Knowledge sharing and capacity building | |
Argentina | Government | Policy development, Knowledge sharing and capacity building | |
AXA | Business | Corporate practice | |
Axfood | Business | Corporate practice | |
Axfood | Business | Knowledge sharing and capacity building, Partnerships | |
Banana Link | Other stakeholder | Knowledge sharing and capacity building, Advocacy | |
Bangladesh | Government | Policy development, Partnerships | |
Belgium | Government | Policy development | |
Belgium | Government | Advocacy, Partnerships | |
BNP Paribas | Business | Corporate practice, Partnerships | |
Building and Wood Workers’ International (BWI) | Trade union | Knowledge sharing and capacity building, Partnerships | |
Business Confederation of Macedonia (BCM) | Business | Partnerships, Advocacy | |
Cambodia | Government | Policy development | |
Canada | Government | Policy development | |
Canada | Government | Policy development, Knowledge sharing and capacity building | |
Canada | Government | Policy development, Knowledge sharing and capacity building | |
Canada | Government | Policy development | |
Canada | Government | Knowledge sharing and capacity building | |
Chile | Government | Policy development | |
City of Suresnes | Sub-national government | Knowledge sharing and capacity building, Advocacy | |
City of Suresnes | Sub-national government | Knowledge sharing and capacity building | |
City of Suresnes | Sub-national government | Policy development | |
City of Suresnes | Sub-national government | Policy development | |
City of Suresnes | Sub-national government | Policy development | |
City of Suresnes | Sub-national government | Policy development | |
Colombia | Government | Knowledge sharing and capacity building, Partnerships | |
Comisiones Obreras (CCOO) | Trade union | Advocacy | |
Comisiones Obreras (CCOO) | Trade union | Advocacy | |
Comisiones Obreras (CCOO) | Trade union | Advocacy | |
Comisiones Obreras (CCOO) | Trade union | Knowledge sharing and capacity building | |
ENGIE | Business | Partnerships | |
Entnest | Business | Knowledge sharing and capacity building | |
Essity | Business | Advocacy, Knowledge sharing and capacity building | |
Essity | Business | Corporate practice | |
Ethical Trading Initiative (ETI) | Other stakeholder | Knowledge sharing and capacity building, Partnerships | |
Ethical Trading Initiative (ETI) Sweden | Other stakeholder | Partnerships, Knowledge sharing and capacity building | |
Ethiopia | Government | Policy development, Knowledge sharing and capacity building | |
European Trade Union Confederation (ETUC) | Trade union | Partnerships, Knowledge sharing and capacity building | |
Europêche | Employers' organisation | Advocacy | |
Europêche | Employers' organisation | Policy development | |
Europêche | Employers' organisation | Policy development | |
Europêche | Employers' organisation | Policy development | |
Fair Wear Foundation (FWF) | Other stakeholder | Knowledge sharing and capacity building, Partnerships | |
Fair Work Convention | Other stakeholder | Advocacy, Partnerships | |
Fairtrade International | Other stakeholder | Advocacy, Partnerships | |
Fédération CFE-CGC Energies | Trade union | Partnerships, Advocacy | |
Federation of Somali Trade Unions (FESTU) | Trade union | Advocacy | |
France | Government | Knowledge sharing and capacity building, Partnerships | |
General Federation of Labour in Israel (Histadrut) | Trade union | Advocacy, Knowledge sharing and capacity building | |
General Union of Workers of Spain (UGT) | Trade union | Advocacy | |
Global Reporting Initiative (GRI) | Other stakeholder | Partnerships, Knowledge sharing and capacity building | |
H&M Group | Business | Corporate practice, Partnerships | |
Ibero-American Social Security Organization (OISS) | International organisation | Knowledge sharing and capacity building, Advocacy | |
ICA Group | Business | Corporate practice | |
Icelandic Confederation of Labour (ASÍ) | Trade union | Advocacy | |
Indonesia | Government | Policy development | |
Industrial and Metal Workers Union (IF Metall) | Trade union | Partnerships, Advocacy | |
IndustriAll European Trade Union | Trade union | Advocacy, Knowledge sharing and capacity building | |
Ingka Group (IKEA) | Business | Corporate practice, Knowledge sharing and capacity building | |
International Federation of Musicians (FIM) | Trade union | Advocacy, Knowledge development and research | |
International Trade Centre (ITC) | International organisation | Knowledge sharing and capacity building, Partnerships | |
International Transport Workers’ Federation (ITF) | Trade union | Advocacy, Knowledge development and research | |
International Transport Workers’ Federation (ITF) | Trade union | Partnerships | |
International Transport Workers’ Federation (ITF) | Trade union | Partnerships, Knowledge development and research | |
Israel | Government | Knowledge sharing and capacity building, Partnerships | |
Italy | Government | Policy development | |
Kering | Business | Corporate practice, Partnerships | |
Korian | Business | Corporate practice, Partnerships | |
L’Oréal | Business | Corporate practice | |
L’Oréal | Business | Corporate practice | |
Lindex | Business | Corporate practice | |
Manufacturers Association of Israel | Employers' organisation | Partnerships, Knowledge sharing and capacity building | |
National Union of Autonomous Trade Unions (UNSA) | Trade union | Knowledge sharing and capacity building, Knowledge development and research | |
National Union of Autonomous Trade Unions (UNSA) | Trade union | Advocacy | |
National Union of Autonomous Trade Unions (UNSA) | Trade union | Partnerships | |
Netherlands | Government | Partnerships, Policy development | |
Netherlands | Government | Partnerships, Policy development | |
Netherlands | Government | Partnerships, Knowledge sharing and capacity building | |
Netherlands Trade Union Confederation (FNV) | Trade union | Partnerships | |
Netherlands Trade Union Confederation (FNV) | Trade union | Partnerships | |
Netherlands Trade Union Confederation (FNV) | Trade union | Partnerships, Knowledge sharing and capacity building | |
Newbridges | Business | Knowledge sharing and capacity building | |
Nordic IN | Trade union | Advocacy, Knowledge sharing and capacity building | |
North Macedonia | Government | Policy development, Knowledge sharing and capacity building | |
Olof Palme International Center (OPC) | Other stakeholder | Knowledge sharing and capacity building | |
Oxfam International | Other stakeholder | Advocacy, Partnerships | |
Oxfam International | Other stakeholder | Advocacy, Knowledge development and research | |
Oxfam International | Other stakeholder | Knowledge sharing and capacity building, Partnerships | |
People 1st International | Business | Knowledge sharing and capacity building | |
Pernod Ricard | Business | Corporate practice | |
Pernod Ricard | Business | Corporate practice | |
Pernod Ricard | Business | Corporate practice | |
Pernod Ricard | Business | Corporate practice | |
Pernod Ricard | Business | Corporate practice, Knowledge sharing and capacity building | |
Pernod Ricard | Business | Advocacy | |
Public Services International (PSI) | Trade union | Knowledge sharing and capacity building | |
Public Services International (PSI) | Trade union | Knowledge sharing and capacity building, Advocacy | |
Public Services International (PSI) | Trade union | Knowledge sharing and capacity building | |
QuizRR | Business | Knowledge sharing and capacity building, Partnerships | |
Regional Council of Ile-de-France | Sub-national government | Knowledge sharing and capacity building, Policy development | |
Saint Gobain | Business | Corporate practice, Knowledge sharing and capacity building | |
Scania | Business | Corporate practice | |
Schneider Electric | Business | Knowledge development and research, Corporate practice | |
Scotland (United Kingdom) | Government | Policy development | |
Social Economic Council (SER) of Curaçao | Other stakeholder | Advocacy | |
Société Générale | Business | Corporate practice, Partnerships | |
Sodexo | Business | Knowledge development and research | |
South Africa | Government | Knowledge sharing and capacity building | |
Spain | Government | Policy development | |
Spain | Government | Policy development | |
Spain | Government | Policy development | |
Spain | Government | Partnerships, Advocacy | |
Stellantis | Business | Corporate practice, Partnerships | |
SUEZ | Business | Corporate practice, Partnerships | |
SUEZ | Business | Corporate practice, Partnerships | |
Sweden | Government | Partnerships | |
Sweden | Government | Knowledge sharing and capacity building | |
Sweden | Government | Policy development | |
Swedish Association of Graduate Engineers | Trade union | Knowledge sharing and capacity building | |
Swedish Commercial Employees’ Union (Handels) | Trade union | Partnerships, Advocacy | |
Swedish Confederation of Professional Associations (SACO) | Trade union | Partnerships, Advocacy | |
Swedish Confederation of Professional Employees (TCO) | Trade union | Partnerships, Advocacy | |
Swedish Trade Union Confederation (LO) | Trade union | Knowledge sharing and capacity building, Advocacy | |
Swedish Union of Forestry, Wood and Graphical Workers (GS) | Trade union | Advocacy, Partnerships | |
Systembolaget | Business | Corporate practice, Partnerships | |
Trade Union Advisory Committee to the OECD (TUAC) | Trade union | Advocacy, Knowledge sharing and capacity building | |
Transdev | Business | Corporate practice | |
UNI Global Union | Trade union | Partnerships | |
Union to Union | Other stakeholder | Partnerships, Knowledge sharing and capacity building | |
Unionen | Trade union | Partnerships, Knowledge sharing and capacity building | |
United Nations Global Compact (UNGC) | International organisation | Partnerships, Knowledge sharing and capacity building | |
United States | Government | Policy development, Partnerships | |
Uruguay | Government | Knowledge sharing and capacity building | |
Uruguay | Government | Knowledge sharing and capacity building, Policy development | |
Uruguay | Government | Knowledge sharing and capacity building, Policy development | |
Veolia | Business | Corporate practice, Partnerships | |
VINCI | Business | Corporate practice, Partnerships | |
Women in Informal Employment: Globalizing and Organizing (WIEGO) | Other stakeholder | Knowledge sharing and capacity building, Advocacy |
The Global Deal is a multi-stakeholder initiative for social dialogue and inclusive growth - a partnership of governments, businesses and employers' organisations, trade unions, civil society and other organisations.
To find out more, including how you can get involved, visit the Global Deal corporate website.